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What’s inside
- Project summary. What the project was and how it turned out.
- What worked. Each lesson, why it worked and how to repeat it.
- What did not. Root cause, what to change, owner and where it is tracked.
- Surprises and actions. The unexpected, plus owned and dated actions.
How to use it
- Hold it soon after the project closes.
- Explain why each thing worked or failed, not just that it did.
- Track every action in your normal system.
- Review the actions quarterly.
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